Last updated: September 21, 2026
These terms apply when a business ("you") uses the accounts receivable services of 24by7ai, based in India ("we", "us"). By signing up, you agree to them.
We follow up on your overdue invoices on your behalf, in your name, handle routine replies from your customers and send you a weekly cash report. We work only on invoices up to 90 days past due. Older invoices and genuine disputes are returned to you with a summary for your decision.
We are not a debt collection agency, law firm or financial adviser. We do not threaten legal action, report to credit bureaus, buy debts, or receive or hold payments. Your customers always pay you directly. We do not guarantee that any invoice will be paid.
The service costs the monthly fee agreed with you, billed in advance in US dollars. There is no setup fee and no minimum term. Fees already paid are not refunded, but you can cancel at any time and will not be billed again.
Either of us can end the service at any time by email. On cancellation we stop all follow-ups, remove our access the same day and delete your data as described in our Privacy Policy.
We keep your business information and your customers' information confidential and use it only to provide the service to you. We will sign your NDA on request.
We provide the service with reasonable care and skill. To the extent permitted by law, our total liability to you for any claim is limited to the fees you paid us in the three months before the claim, and we are not liable for indirect losses, including lost profits or customer relationships.
We may update these terms and will tell active clients by email at least 30 days before a change affects them.
These terms are governed by the laws of India, and the courts of India have jurisdiction.